Showing posts with label Business Technology. Show all posts
Showing posts with label Business Technology. Show all posts

Tuesday, 13 March 2007

Is The Internet Punching Below Its Weight In Media Value?

There has been and continues to be a huge shift in the media landscape. Just look at the volume of media options available to us – Radio, TV, Magazines, Newspapers, Internet, etc. Not only are there more options open to us today within each option there has been an explosion of channels. I remember the days of only having 3 Television channels (BBC1, BBC2 & ITV), and they did not broadcast all night. This is well before Sky / Digital TV entered the market and flooded us with channels reaching out to niche groups of people with targeted channel programming.

TV is not the only area, what was once a habitual process of buying the local regional newspaper has now been replaced with multiple copies of regional / local newspapers either delivered to your home or free to pick up on your way to work. It doesn’t stop here, walk into a supermarket or newsagent and you will see multiple examples of consumer magazines tailored to any hobby / interest imaginable, with launches and closures occurring on a monthly basis. All this before we even mention the Internet. Consumer usage/time is not the only change to the media upheaval; businesses also play a huge part.

The battleground is basically on 2 fronts, the first being “eyeballs” or consumers and the second is advertising spend. If you can deliver the first should you be entitled to a decent share of the second? Logic tells me the money will follow the audience.
The interesting observation however is how the media explosion is dissecting the size of audience to each channel and the time spent viewing. The Association of Online Publishers are arguing that this has led to an end to targeted mass marketing

Traditional media are currently leading the way in terms of their share of the £18.96 billion in advertising spend in the UK, the biggest being press (National & Regional Newspapers, Magazines and Directories) with 45% of all revenue and TV second with 25%. There is, however, a clear warning that things need to change for them to maintain this moving forward. The current share of ad revenue is disproportionate to the share of media consumption ie time people spend interacting with that media. My feeling is that this balance will be addressed, and has in fact started. As time passes and technology changes there are massive implications for what were traditional media companies. The under 25’s today have a very different pattern of media consumption to that of the older generation (as highlighted by KPMG) and as a result need different communication and interaction

The technological advances are also now offering advertisers new, more cost effective, better ways to reach their potential customers. A prime example is the shift of classified advertising from newspapers to internet sites. Large lists of items / jobs / properties / cars are not the most interesting of reads. When you are looking for something specific it takes time to trawl the columns within newspapers and magazines to find what you want. The internet allows you to interact, search and filter information much quicker and now from multiple sources. It is free and the presentation of a car ad for example with large multiple images (possibly even video) and expansive descriptions is a giant step from a black and white lineage ad on newsprint. With audience and advertisers taking advantage of what the Internet has to offer it is no surprise that spend and time is transitioning online. The internet now takes a 7.8% share of advertising spend and is showing growth of 65.6% year on year on what otherwise is a declining market (IAB 2006).

Is TV next in line for attack? Viewing figures / time spent watching what were the traditional TV channels are falling, and advertisers are finding it harder to get response. Internet based technology is evolving with video streaming common place, the growth in usage is resulting in sites generating huge audiences, improved connectivity and performance is enabling faster transfer of larger amounts of data. Website operators can claim unheard of targeting for advertisers with new pay per response charging models. The move is towards tailored “one to one” marketing with minimum waste. Can ROI for advertising finally be calculated accurately?

Google, amongst others, are taking advantage of this by delivering video ad clips across websites in its adsense network. Google and the content partners sell the ads and revenue is then shared. Companies like Conde Nast and Sony BMG Music Entertainment being early adopters in the market. Search based targeted advertising is not a thing for the future as it is currently being tested.

Where does the future lie? Google have had huge success in generating content and viewers through Youtube but Media owners are fighting back by speeding up their investment in their own web offering and they believe Google/YouTube should pay for the privilege of using their copyrighted content. Viacom's suit demands the removal of 100,000 unauthorized clips so will restricting licensed programs on Youtube work? Google boss Eric Schmidt unsurprisingly thinks not. Media companies must take a step into the online video delivery arena, The Telegraph are doing this with their Online TV Business News and the BBC are linking with Youtube to deliver their proposition. It is not clear to what extent time viewing online will continue to transition nor the ad money that goes with it. We can be sure TV will be affected in some way and as a result expect to see some radical changes being introduced by traditional media companies in a bid to position themselves to protect and fight for a healthy share of adspend in the future. Whether they do this alone or in partnership with a Youtube type operation remains to be seen.


Does it stop at TV? What is next for targeted advertising? Technology is impacting in all areas of society in terms of advertising space and messaging. Football billboards are no longer static posters, they are much more dynamic enabling timed messages such as betting odds for the next goal. Bus shelters have been enabled with SMS messaging and the next generation of Hi Definition TV screens with Bluetooth technology used to showcase ads outdoors are now available. The key for advertisers is to get consumers to interact with them as this is much stronger than bombarding consumers with messages. Consumers interact with what is designed to be personal advertising by downloading clips or reminders as they pass by. This interaction is then measurable. The opportunities are endless as technology advances campaigns can become highly targeted. Take tube advertising in London and poster sites up the escalators at stations. These can be brought to life and be used to target different consumers based on time of day. McDonalds breakfast on the way to work for example or commuter times and routes can hit the business traveller compared to mid morning tourist focused messaging around the lines used to visit popular destinations.

Technology is changing, media consumption is changing the question is which businesses will be able to change stay in touch?

Friday, 23 February 2007

Blogged Pipes, Are They Something To Look Forward To?

No sooner am I getting to grips with blogging, understanding the role of Social Computing and setting up my own account on Google to keep track of some of my favourite sites someone says have you heard what Yahoo have just launched?

Well I hadn't but strangely found myself actually wanting to know what it was. It is called Pipes and has been described by Tim O'Reilly as "a milestone in the history of the Internet" Quite a bold statement to make I thought bearing in mind how fast new technology comes along so I had to have a look to see what all the hype was about. Could this be an example of disruptive technology? I thought getting ahead of myself. First I need to try and work out what it is.

This tool, as I understand not being particularly technical, is a tool that lets people manipulate data feeds from a number of different web services. I am just starting to get familiar with the term Mashup, which business week describe as a mix, match and mutation of different websites. A good example of a mashup in operation, I think, is seen here on Thinkproperty. It produces the search results from their dbase of houses for sale on a google map. Pipes then to me could be defined as the mother of all mashup tools. The main difference being, however, that it has been built for the average internet user. It has simple drag and drop editors that allow you to connect data sources, process them and then re-direct to produce your output. The result is a tool that enables you to connect to the growing number of structured data sources on the web. You then use it to monitor muiltiple listings to a level of detail that has not been possible before.

I like the idea but the important thing to me is whether it can be used within a business environment, would it improve the way a business operates and ultimately make money. I think used properly it could, for example an Antiques dealer / collector could use it to tap into auction sites around the world to price watch specfic items that are of interest to him/her. A car dealer could potentially "Pipe" very precise feeds from Auto Trader to alert them to a car that they would be interested in sourcing from say a private seller at a price they believe they can turn into a profitable sell on.

Pipes do take things to another level, but I am not convinced that it qualifies as disruptive technology. I can't help think how long will it be before we get something bigger or better (probably from Google) so the question is should I try to dig deeper into Pipes or should I wait a while?

Here are some examples of Pipes in action and if like me you want to see a simple explanation of how Pipes works check out these tutorials